POLICIES
PRIVACY POLICY
As you navigate through our website, our server automatically recognizes no information regarding your domain or email address. In the course of browsing our website, we may collect certain information automatically in order to optimize our website and analyze for trends, preferences, and website usage statistics. We may also receive information from other sources, such as social networking sites. We collect the email addresses of those who communicate with us via email or opt-in to receive marketing emails. We aggregate user specific information on pages consumers access or visit.
We never share or sell our customers names, billing, or contact information. The information we collect is used only for internal review and then discarded. Depending on your preferences, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our advertising partners may present you with retargeting advertising on other sites based on your previous interactions.
SHIPPING & HANDLING
MultiV6 Skin Care ships via the United States Postal Service (USPS) priority mail.
Orders typically ship out within 1-2 business days.
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Shipping is currently limited to the U.S. and its territories as well as to Canada.
There is currently no charge for shipping with orders over $49 in the U.S. only.
We ship to P.O. Boxes, as well as offices and businesses, and require suite and floor numbers, if applicable.
There are no deliveries on Sundays or holidays at this time.
Every effort will be made so you can experience products from MultiV6 Skin Care.
* Please verify your order is complete upon receipt. After 5 days of receipt we are unable to make adjustments.
RETURN POLICY
Though we don’t anticipate you’ll need to make a return, MultiV6 Skin Care ensures easy returns.
Please contact us first to let us know why and how you’ll be making a return.
Please include the following information with your returned goods. If this information is not included, a refund can take longer to receive.
· Customer Name
· Date of Order
· Product name
· Reason for return
· Return for replacement, exchange, or refund
Please allow 10 – 15 business days from the time the item is received to process a refund.
Customer may be required to cover the cost of shipping. Contact us for further instructions.
BILLING POLICIES
During the check-out process your credit card will be charged and your order will be processed.
If your credit card is not accepted, your order will not be completed. Check that your card’s billing details (such as the security code and billing address) match what you’ve entered into our system. Double-check that your zip code is entered correctly. If the card is still declined, verify that your card isn’t expired.
If there is another issue with credit card processing, please contact us directly so that we can help.
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